The FTC Breaks Through Language Barriers to Reach Consumers Impacted by Fraud

Was Live Tuesday, Nov 22, 2023

Guest Speakers:

• Monica Vaca, Deputy Director, Bureau of Consumer Protection, Federal Trade Commission, Washington DC
• Larissa Bungo, Senior Attorney, Division of Consumer & Business Education, Federal Trade Commission, Washington DC
• Jongwon Lee, Veteran Reporter and Editor with Korean media and a lawyer based in Atlanta.

Related Story

• FTC Scales Language Barriers to Battle Scammers

Event Overview

Scammers Speak Your Language — Now You Can Report Them To The FTC In Your Language. The FTC now takes reports not only in English and Spanish but in multiple languages from Arabic to Vietnamese, Mandarin and Korean to Somali, Tagalog, Russian Polish, Portuguese and many more.

FTC consumer fraud experts will explain why this new language access capacity will help give them a clearer picture of what scams are hitting what groups, even as it helps consumers report fraud — by phone or online — and get advice on how to prevent it in their preferred language.

Presented by Ethnic Media Services and the Federal Trade Commission